I was bummed especially since I really like the product:
- It’s very slim
- Protects well (especially with the jelly button)
- Has lots of extras like covers for all the holes and screen protectors
I emailed the company, and through a relatively straightforward process, they sent me a new SwitchEasy Colors case completely free of charge!
You hear about such terrible customer service these days, that it’s nice to hear about good ones.
I will definitely buy other SwitchEasy products in the future.