In a dynamic digital world where agility and expertise are key, I offer my seasoned leadership as a fractional or full-time Head of Production/Program/Project Management. With my extensive background in diverse sectors like digital, eCommerce, agencies, and consultancies, I bring the unique ability to quickly assimilate into any environment and make an immediate, positive impact. My experience has equipped me with a keen understanding of various organizational needs, positioning me to offer tailored solutions that drive tangible results.
I specialize in overhauling and optimizing workflows to significantly boost efficiency and productivity. For instance, at Carvana, I transformed an underperforming project by restructuring and streamlining processes, leading to the successful launch of a vital product for a large employee base. In your organization, I can apply similar methodologies to identify bottlenecks and implement streamlined workflows that enhance overall performance.
My expertise extends to developing comprehensive playbooks and documentation that serve as a roadmap for operational excellence. At Crocs Inc., I created methodologies, processes, and a project playbook adopted companywide, leading to more efficient content updates and platform enhancements. I can bring this level of detailed planning and execution to your projects, ensuring your teams have a clear, actionable guide to success.
In my role at a boutique fitness studio SaaS eCommerce company, I led a team restructuring that dramatically improved onboarding processes and team performance. My approach to coaching and mentoring, combined with strategic hiring, focuses on building high-performing teams that can drive your business forward. I aim to bring the same transformative impact to your organization, nurturing talent and optimizing team dynamics for peak performance.
I leverage deep industry experience to establish and maintain strong client relationships, leading to successful project outcomes. My work on the redesign of rentals.ryder.com is a testament to this, where I led the development of user-friendly solutions and improved customer interaction flows. Similarly, I can help your organization enhance its client engagement strategies, fostering long-lasting relationships and delivering projects that exceed expectations.